That means that you can pay to have additional support (phone and full patches). Without investing in the additional support, nothing but the most critical of security vulnerabilities will be released (maybe), and you won’t be entitled to phone support and the normal updates you are used to will not continue. After those five years, it goes to Extended support. Microsoft’s high-level support metric is that a product is supported (mainstream) for five years after it goes GA. Unfortunately, this isn’t as easily said as done. With that in mind, it’s vital to keep up to date on your software so that you maintain support. There’s nothing worse than finding a bug or security vulnerability and then finding out that you are not entitled to getting that bug/vulnerability patched, so you’re just stuck with it. However, when you need it, there’s nothing worse than calling and having them tell you, “Sorry, this is unsupported,” and then you’re left on your own again (often after having wasted two hours finally getting a technician).įar more importantly though are security patches. Microsoft support for many people is the last resort, the punt after all other attempts have failed.

If you’re lucky, you’ve never had to call it and never will have to call it. Additionally, we’ve updated it to include the changes to the Semi-Annual Channel pack with Windows Server 2016. UPDATE: We have changed the color codings to reflect what’s overdue and what’s upcoming in terms of support expirations.

Microsoft office end of life schedule